Make the Consumer look good
BY JAGDEEP KAPOOR
India wants to look good. Virtually every consumer in India wants to be well groomed and wants to look good. Similarly, every home, office institution also wants to look good. This is the age of good looking homes and offices and good looking men and women.
In this scheme of things there is a critical and crucial role played by furniture. Infact, furniture marketing has reached high levels of performance and sophistication. No longer is a furniture just a piece of wood or metal but it is a critical element helping to enhance the entire ambience décor and looks of a home or of an office or of an Institution.
At home, there is a tremendous amount of aspiration to make sure that the furniture at the house looks very good and reflects the life style and the personality of the inhabitants and the residents living in the home.
Right from the selection of furniture to the design and choice of material there is full involvement of the consumer. In fact some consumers prefer some ready made furniture others prepare modular furniture and still others would like to have a carpenter or a contractor customised furniture for them and make it under their supervision.
In fact architects and interior designers are able to provide tremendous expertise in lending style and elegance to the homes of consumers.
Now we come to various rooms within the home which requires a special sensitive touch, it could be the living room or the kitchen or the bathroom or the bedroom or the children’s room or the family room. In each case the choice and the appropriate setting and placement of furniture makes a world of difference. Each consumer has his or her own taste in terms of design or colour or shape or size. This must be considered carefully before a marketeer is able to brand and position his product.
Similarly in offices and institutions like banks, corporates showrooms, malls and other retail outlets, furniture marketing is gaining ground. It is not only a piece of chair, or a bed or a cabinet or a carpet or a wall painting but it is the reflection of the inner personality and desire of the consumer which is projected in the outer form of furniture.
Whether it is at home or restaurant or in a corporate board room or a bar at the club, each of these locations require furniture marketing. It is important that brand marketeers understand that it not only advertising or pricing which will drive sales but also the understanding and appreciation of consumer behaviour and their needs and desires, which could make furniture marketing, succeed.
Furniture marketing has come of age and can now move to a higher level if proper brand strategy and positioning is applied and the aspirations of the consumers are attended to and fulfilled. If you would like your furniture sales to go up, make sure, that apart from durability, you make the consumer look good.
The author is Brand Guru Jagdeep Kapoor, Managing Director of the successful Samsika Marketing Consultancy Pvt. Ltd. Tel: 022 28477700/7701 Fax: 28477699 E-mail: firstname.lastname@example.org
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